The Town of Niagara-on-the-Lake has made history as the first volunteer fire department in Canada to receive a certificate of achievement by the Center for Public Safety Excellence, an American not-for-profit group that accredits fire and rescue departments, under the community risk assessment and standards of cover certificate of excellence program.
An April 21 news release by the town states that the process that granted the certificate uses a data-driven approach to assess community risks and improve how resources are used.
“I am incredibly proud of the hard work and dedication it takes to be recognized by the Center for Public Safety Excellence,” stated Fire Chief Jay Plato in the release.
Plato added that the department will continue to improve to make sure emergency services stay quick and effective in responding to emergencies for the community.
The release states that receiving this certificate from the same group that recognizes major urban fire departments like Toronto, Ottawa and Winnipeg shows the “excellence and professionalism” of NOTL’s volunteer-based fire service.
Lord Mayor Gary Zalepa added that the recognition is a testament to the success of the volunteer-based model, which “thrives due to the training and ongoing support from staff.”
Chief administrator Bruce Zvaniga applauded the department’s regular assessments, ongoing pursuit of growth opportunities and commitment to maintaining high service standards.