Division Chief, Training

Division Chief, Training

Job Description

Job Classification Title            DIVISION CHIEF

Requisition #                           2304695 X

Division                                   Fire Services

Section                                    Training and Technical Operations

Work Location                         TORONTO FIRE & EMS TRAINING CENTRE, 895 EASTERN AVE

Job Location                            Canada-Ontario-Toronto

Job Stream                              Emergency Management/Fire Services

Job Type                                  Permanent, Full-Time

Salary/Rate                               $171,243.80 / Year

Hours of Work (bi-weekly)        70.00

Shift Information                      Monday to Friday, 35 Hours per Week

Affiliation                                 Non-Union

Number of Positions Open      1

Posting Date                            30-May-2018

Expiry date                               15-Jun-2018

Job Description

Major Responsibilities:

Reporting to the Deputy Chief of Training & Technical Operations, the Division Chief – Training is the leader of the Toronto Fire Service (TFS) Training Division. The Division Chief is responsible for leading and managing the day to day operations of the Training Division in the delivery of high-quality training, staff development and customer service to internal TFS customers and for ensuring the efficient utilization of divisional human, physical and financial resources to meet departmental objectives and standards.

The primary functions associated with this position include, but are not limited to, the following:

  • As the top leader in the Division, the Division Chief builds, maintains and promotes a culture of excellence, engagement and motivation through the development and delivery of leading-edge training programs within TFS;

  • Builds and shapes the future of the TFS Training Division by embracing and leading from a shared vision of excellence in service delivery;

  • Provides leadership and direction to assigned staff to ensure the Division's objectives and procedures are implemented;

  • Manages all administration and activities of the Training Division, including the activities and efficiency of assigned personnel;

  • Manages all aspects of Training Division performance on a continuing basis, assesses requirements and makes recommendations for changes that are required to improve efficiency and performance;

  • Plans, on a multi-year basis, the development and delivery of the training programs at all TFS training facilities and fire stations across the City;

  • Administers and ensures compliance with all relevant TFS and City Policies, Procedures and Programs;

  • Develops, implements, manages and monitors the comprehensive NFPA Professional Qualification Certification Program for all TFS personnel in accordance with Provincial and TFS requirements;

  • Develops and maintains comprehensive and compliant Training Records for all aspects of training and development within TFS;

  • Develops, implements, manages and monitors a comprehensive Officer Development program across all divisions of TFS;

  • Leads the delivery of all aspects of the TFS Operations Recruit Program and the operation of the Toronto Fire Academy;

  • Assists with the operation and delivery of various promotional processes;

  • Oversees and administers all TFS training equipment, locations and facilities;

  • Supports and oversees various modified duty and return to work programs;

  • Ensures that the Training Division is represented on all internal staff working committees as required;

  • Completes and presents comprehensive monthly, quarterly and annual reports as required;

  • Supervises, mentors and develops all Training Division personnel through the establishment of annual divisional training and development programs, succession plans and methodologies;

  • Manages the Training Division in a manner that maintains compliance with all relevant laws, regulations, agreements and policies;

  • Develops and maintains a safe, respectful and effective work environment where employees work cooperatively and effectively with other team members;

  • Manages and administers all aspects of the Training Division budget and ensures the effective and efficient distribution and utilization of resources;

  • Effectively liaises and works with internal and external stakeholders;

  • Supports Senior Management during emergency situations as required;

  • Works modified hours of work and schedules required to meet the needs and demands associated with the Division Chief position;

  • May be required to travel outside the City for business purposes on an occasional basis as required;

  • Effectively handles day to day labour relations matters, in collaboration with TFS Staff Services and the Association;

  • Maintains an up to date personal knowledge of technical developments as they pertain to the area of specialization, including applicable legislation, industry standards and procedures, regulations and techniques;

  • Leads the implementation for TFS Transformation Plan initiatives that involve the Training Division;

  • Demonstrates a personal commitment to inclusion and diversity in all aspects of Training Division and TFS operations.

Key Qualifications:

Minimum Qualifications

  1. Formal education and training pertinent to the Division Chief – Training job function combined with relevant leadership / management training and experience, or an equivalent combination of education and experience;

  2. Sound knowledge and understanding of the principles and practices of the modern fire service and a working knowledge of all applicable legislation, regulations and statutes, including, but not limited to, the Fire Protection and Prevention Act, Occupational Health and Safety Act, Toronto Municipal Code, Human Rights Code, Charter of Rights and Freedoms, and NFPA Standards as they pertain to TFS, and all relevant policies, procedures and guidelines;

  3. Strong understanding of the NFPA professional standards and certification processes, including the involvement of the OFMEM;

  4. Demonstrated combination of education and experience in adult education principles and practices;

  5. Is a highly skilled and adaptive leader with a demonstrated ability to lead and build consensus;

  6. Results oriented, possesses the ability to champion a shared vision, has proven leadership abilities and has a demonstrated ability to work collaboratively in a team environment;

  7. A forward thinking and visionary leader, capable of developing and implementing progressive ideas and concepts with effective strategic and lateral thinking skills;

  8. Demonstrates a genuine concern and interest for the well-being and success of staff, in an environment that expects personnel to perform at a high level;

  9. Highly developed interpersonal and communication skills, with the ability to effectively communicate across all organizational levels;

  10. As a champion of inclusion, equity and diversity, embraces these principles and values in the modern fire service;

  11. Must possess and maintain a valid Ontario Driver's Licence, minimum Class "DZ";

  12. Must not have been convicted of any criminal offence, for which a pardon has not been granted;

  13. Must possess formal certification and/or have been grandfathered to the following NFPA Professional Qualification:

    1. NFPA 1041 – Fire Service Instructor – Minimum Level 2

Asset Qualifications:

  1. Certification under the following NFPA Professional Qualification Standards is an asset:

    1. NFPA 1001 – Fire Fighter – Minimum Level 2

    2. NFPA 1021 – Fire Officer

    3. NFPA 1031 – Fire Inspector

    4. NFPA 1033 – Fire Investigator

    5. NFPA 1035 – Fire and Life Safety Educator / PIO

    6. NFPA 1006 – Technical Rescue

    7. NFPA 472 – Hazardous Materials


In accordance with emerging Provincial Regulations, the Division Chief – Training may be required to complete additional NFPA certifications as part of their personal development plan while working in this role.

Work for the City you love

Toronto is Canada’s largest city, the fourth largest in North America, and home to a diverse population of about 2.8 million people. Consistently ranked one of the world’s most livable cities, we are a global centre for business, finance, arts and culture. Join the award-winning Toronto Public Service as Division Chief, Training within our Fire Services Division.

Contact Details

How to Apply:

For more information on this and other opportunities with the City of Toronto, visit us online at www.toronto.ca/jobs. To apply online, submit your resume, quoting File #2304695 X, by June 15, 2018.

Accommodation:  If you are an individual who requires accommodation, due to disability under the Ontario Human Rights Code, to apply for this position, please email us at applaccomodation@toronto.ca, quoting job ID #2304695 X and the job classification title.  The City is committed to providing Code-protected accommodation throughout its hiring process. Please visit Hiring Policies and Statements for further details.