Deputy Fire Chief, City of Waterloo
September 15, 2020
Employment Opportunity:  Deputy Fire Chief, City of Waterloo - Closing Date October 2, 2020

City of Waterloo

One of the World’s Top Intelligent Communities, Waterloo boasts a knowledge economy that is globally recognized and is home to major employers, global think-tanks, the country’s leading finance and insurance companies, and world renowned post-secondary institutions. Waterloo’s prosperity is at an all-time high and consistently outperforms provincial standards for wealth, educational attainment, and talent. From urban design and architecture awards to sustainability and economic development awards, Waterloo wins local, provincial and global acclaim as a premier destination for success.

Deputy Fire Chief

Waterloo Fire Rescue Services is recruiting for a Deputy Fire Chief where the successful candidate will assume a senior leadership role in the area(s) of Operations and/or Support Services (Note: This position is under review).  The successful candidate will provide leadership and expertise to major projects within and beyond the Operations and Support Services such as the Commission on Fire Accreditation International (CFAI), and serve an alternate Community Management Coordinator (CEMC), the rotational on-call duty officer and the Acting Fire Chief when required. The successful candidate will have a direct influence on the development and execution of strategic goals and objectives which are aligned with those of City Council and Fire Rescue Services.
Your proven track record demonstrates that you are community oriented, an effective collaborator and a strategic thinker with a broad range of leadership skills. Possessing a strong legislative and regulatory background, you have the capability to work with within public and private settings, and legislative environments (e.g., Ontario’s Occupational Health and Safety Act, Fire Protection and Prevention Act, the Ontario Fire Code, NFPA related standards, as well as corporate and departmental policies and procedures). The successful candidate will also be required to work collaboratively and effectively so to provide leadership and support beyond the chain of command to community groups, fellow emergency service agencies, including the Office of the Fire Marshal and Emergency Management, the firefighters’ association, internally and among corporate teams.
Reporting to the Fire Chief, you will provide leadership, direction and coordination to your assigned division. It will be your responsibility to ensure that policies and procedures are adhered to and indicative of a high standard of service to our community. As a member of Fire Rescue Services senior management team you will lead, participate in and provide input into strategic planning and effective resource allocation with a focus on creating public value through fiscally responsible planning and day-to-day decision making. You will be expected to keep current with legislated changes and developments that impact areas of oversight in order to effectively anticipate and respond to professional and operational outcomes that may impact, by example, citizens and visitors to the City of Waterloo, the Corporation, the senior leadership team, and labour relations.
In achieving the aforementioned duties and job leadership functions, you are a trustworthy and effective communicator, able to work formally and informally with a broad spectrum of stakeholder groups and partners. You are further able to build strong and meaningful relationships in addition to developing and delivering influential presentations to inform, educate and achieve consensus among stakeholders.
  • Assist the senior management team in developing strategic priorities and translating such priorities into identifiable performance objectives and long term plans.
  • Lead and manage organizational change while providing effective strategic and operational management to the Fire Rescue Services division, encourage staff participation and commitment to personal growth and organizational objectives.
  • Maintain positive and productive relationships with members of the public, elected officials from all levels of government, the Corporate and Organizational Leadership teams, the Fire Rescue Services senior management team and staff and other staff including the Waterloo Professional Firefighters Association.
  • Act in the interest of the Corporation indicative of demonstrating management responsibilities and rights while promoting and maintaining open and collaborative labour relations including collective bargaining and the application of the collective agreement in a fair, consistent and reasonable manner.
  • Develop and maintain professional, meaningful relationships with community partners, non-profit and private sector organizations, regional fire services, the Waterloo Regional Police Service, Waterloo Region Emergency Medical Services, fellow CEMCs including the Office of the Fire Marshal and Emergency Management. 
  • Review and analyze existing processes, programs, and models to identify opportunities for increased efficiency, cost effectiveness, and enhanced customer service.
  • Participate in the development of operating and capital budgets for the department and division(s) while managing and controlling divisional expenditures; lead to ensure the completion of strategic initiatives are on time and on budget.
  • Act as an alternate CEMC for the City and ensure that legislated responsibilities are maintained, assume the role of on-call duty officer on a rotational basis and acting fire chief when required.
  • Work with the Fire Chief to manage your assigned division including: staffing issues, and discipline, developing strategies and plans to promote positive labour relations (LR), effective management of LR issues including participation in the grievance and bargaining process.
  • Make presentations to Council, citizen and management groups, respond to citizen and customer based inquiries.
  • Responsible for statutory duties as required by applicable Acts and Legislation.
  • A University degree in a field such as Business and/or Emergency Services Administration, Public Safety, Emergency Management,  related field or equivalency.
  • Minimum of five years’ experience at an officer level in the fire service, or fire service/emergency services. An equivalent combination of education and administrative experience will be considered.
  • The following additional training and experience is considered an asset: Chief Fire Officer or Executive Fire Officer Designation, comprehensive knowledge of the Ontario Incident Management System, extensive knowledge and experience in the areas of fire suppression/fire prevention/public education, or emergency services.
  • Excellent interpersonal and communication skills with an ability to provide effective leadership and coaching.
  • Well-developed conflict resolution skills with strong performance management experience.
  • Ability to analyze, interpret and report research findings and recommendations.
  • Strong knowledge of applicable legislation, codes, standards and software systems.
  • Proven ability to implement and lead training initiatives using a variety of different training methodologies, adapting to the audience and keeping current on new initiatives and legislative changes.
  • Experience in preparing capital/operating budget and strategic oversight.
  • Demonstrated ability to present confidently to a variety of stakeholders, while fostering relationships at all levels.
  • Valid MTO Class DZ driver’s licence.
  • Satisfactory Police Criminal Record check.
For more details and to apply on-line, please visit the employment page of our website at:
Job Posting Deadline: October 2, 2020 at 4:00 pm