FSMC 030 - Communication Skills


 

FSMC 030 - Communication Skills

Course Description 
This course concentrates on crisis communications skills and your role as a person of authority. This course will teach you how to identify an incident as a crisis, how to collect and process the pertinent information, and how to disseminate crisis messages to both internal and external stakeholders. This course will provide instruction on external communications, including media relations and issuing press releases. Topics will include how to prepare clear and concise communications, communication options, communication styles, and effective public communication through social media.  
 
The cost for this course is $399.00.  A minimum of 20 participants must be registered in order for the course to proceed

FSMC 030 - Communication Skills

ONLINE Course Date:  June 7 - July 4, 2021

Course Hours: 20
Instructor: Laura Hanna
Additional Information: Once registered course specifics like modules, marking, etc will all be available approximately one week prior to course start date when registered students receive instructions to log on to MyHumber/BlackBoard.
 

This course is part of the Humber College Fire Service Executive Management Certificate program, and counts as one (1) of the six (6) elective courses required towards the certificate.

Course Description 
This course concentrates on crisis communications skills and your role as a person of authority. This course will teach you how to identify an incident as a crisis, how to collect and process the pertinent information, and how to disseminate crisis messages to both internal and external stakeholders. This course will provide instruction on external communications, including media relations and issuing press releases. Topics will include how to prepare clear and concise communications, communication options, communication styles, and effective public communication through social media.