FSMC 026 - Change Management

 

FSMC 026 - Change Management

This course teaches participants how to champion change while reducing organizational resistance. Participants will be given tools to excel in a rapidly changing environment. Areas of study will include managing change through understanding the basics of provincial requirements/employment standards and the prevention of harassment and discrimination. The course will explore organizational readiness, risk assessment, and promoting change through employee and peer empowerment and engagement. 
 
This course is part of the Humber College Fire Service Executive Management Certificate program, and counts as one (1) of the six (6) elective courses required towards the certificate.
The cost for this course is $365 plus HST.  A minimum of 20 participants must be registered in order for the course to proceed.
 
Course Date: July 13 to August 9, 2020 - COURSE FULL!
Course Format: Once registered, participants will receive information on how to access the online learning portal.
Duration: 20 hours
 
Course Outline
Academic Year: 2020-2021
Course Name: FSMC 026 – Change Management
Faculty: Janet Latremouille
 
Faculty Faculty of Health Sciences
Program FSMC – Fire Services Management Certificate Program
Course Name: FSMC – Change Management
Total Course Hours  20
 
Course Rationale
Within the compliment of courses offered in the Fire Management Studies Certificate Program, this program is an integral component of effective leadership and another career building block for additional skills for any manager/supervisor or potential leader.  This course will allow participants who choose to take the opportunity to improve their capacity for and understanding of change in the workplace.
 
Program outcomes emphasized in this course:
  • Complete all tasks in compliance with pertinent legislation, as well as fire services standards, regulations and guidelines.
  • Analyze all relevant information and make effective and legally defensible* decisions in accordance with ethical and professional standards
  • Be accountable for one’s actions when carrying out tasks
  • Develop and implement ongoing effective strategies for personal and professional development.
  • Ensure the respect of Human Rights and freedoms in all interactions
  • Work co-operatively in multidisciplinary teams to achieve mutual goals
  • Monitor, evaluate and document behaviours, situations, and events accurately and discreetly in compliance with legal, professional, ethical and organizational standards.
 
Course Learning Outcomes
Upon successful completion of this course, students will be able to:
 
  • Understand and create a framework in which to manage change
  • Evaluate and understand the benefits and challenges of leading for organizational change
  • Understand the importance of self-awareness and leading by example when fostering a culture of change
  • Apply change management skills to various aspects of day to day life within the organization
  • Gain skills that build capacity for change and to better understand the change management process
 
Essential Employability Skills Emphasized in this Course:
 
Communication Skills
X
Critical Thinking and Problem Solving
X
Interpersonal
X
Numeracy
 
Information Management
X
Personal
X
Course Format(s)
Classes will take the form of on-line collaborative sessions, discussions, independent work and online assessments. Completion of homework assignments will strongly contribute to the overall grade in the course.
 
Assessment Weighting
Assessment Weight
Case Study One 25%
Case Study Two 25%
Quizzes 20%
Final Test 30%
Total 100%
 
Modules of Study
Module Topics Resources Assessments
Introduction
  • Welcome
  • Course Overview
  • Orientation to Blackboard
PowerPoints
Links to articles and videos
NONE
Module One
Empowerment & Engagement
  • Setting the Tone Early On
  • Who Benefits?
  • Steps to Creating a Culture of Empowerment
  • Involve the Team to Reduce Resistance to Change
PowerPoints
Links to articles and videos
BlackBoard Quiz
Case Study
Final Cumulative Test
Module Two
Relevant Employment Laws
Discrimination
Harassment
 
  • Understanding Your Legal Requirements
  • What Constitutes “Discrimination”?
  • Systemic Discrimination
  • “What Constitutes “Harassment”?
  • The Reasonable Person Test
 
PowerPoints
Links to articles and videos
Government websites
Case Studies
BlackBoard Quiz
Final Cumulative Test
Module Three
Leading for Change
Creating a Movement
 
  • Why do People Resist Change?
  • “Real” vs “Fake” Change
  • Self-Awareness is Key - Lead by Example to Create a “Movement”
  • Demographics – Understanding the “Cohorts” – with a focus on the Millennials
  • Importance of your First Follower – Harness the Informal Power
PowerPoints
Links to articles and videos
Case Studies
BlackBoard Quiz
Case Study
Final Cumulative Test
Module Four
Managing Performance
Creating Accountability
 
  • Positive Approach to Performance Management
  • Hot Stove Rule
  • What would an Arbitrator Say?
  • The Halo Affect
  • Accountability for Every Team Member
PowerPoints
Links to articles and videos
Case Studies
BlackBoard Quiz
Case Study Final Cumulative Test
       
Required Resources, Tools and/or Equipment:
Smartphone, tablet, or laptop with internet connectivity is required to attend all of the collaborative, on-line BlackBoard sessions.

Supplemental Resources:
Customized Case Studies
Relevant websites including:
Guest speakers, and in-class handouts
Relevant and timely news articles

Additional Tools and Equipment
None.
Course Date: July 13 to August 9, 2020 - COURSE FULL!
Course Format: Once registered, participants will receive information on how to access the online learning portal.
Duration: 20 hours
 
Course Outline
Academic Year: 2020-2021
Course Name: FSMC 026 – Change Management
Faculty: Janet Latremouille
 
Faculty
Faculty of Health Sciences
Program
FSMC – Fire Services Management Certificate Program
Course Name:
FSMC – Change Management
Total Course Hours
 20