Smiling, Speaking and Spinning: A fire Chief’s Guide to Looking Good on Camera
Presented By: Karen Gordon, Principal, Squeaky Wheel Communications
Council meetings. Media interviews. Staff meetings. Class visits to the fire station. There is an ever increasing amount of pressure on fire leadership to tell their story and tell it well. Be it in a public or closed meeting, a planned interview or a surprise scrum, what you say and how you say it matters. The pressure increases when you are dealing with high profile situations that risk escalating and escalating quickly. This session focuses on how to get your message out clearly and concisely while ensuring that you look and act like a fire chief in front of the camera and the audience.
There are a lot of people who call themselves communications experts. There is just one Karen Gordon. Karen is Toronto’s only independent communications consultant specializing in labour and legal public relations. Employers and their lawyers rely on her to advise them on their most difficult communications challenges: challenges like contract negotiations with emergency service workers, having to let a senior executive go, or a complicated litigation. Over the last ten years Karen has worked with employers in industries ranging from the municipal sector to sports, and from manufacturing to health care.
When Karen is not guiding her clients on their most crucial files, she is a regular speaker and commentator on communications and media relations. You can hear her fencing regularly with Bill Carroll on AM 640. Karen’s assessments and observations about business, labour, sports and popular culture manage to be blunt, funny and true all that the same time, and that is why clients call on her time and time again.
Fire Code Offences and the Charging Process
Presented By: Nancy Macdonald-Duncan, Program Specialist – Prosecutions, Office of the Fire Marshal
Participants will gain basic knowledge of fire code offences and the charging process. The presentation will include a synopsis of the top ten fire code offences, an overview of the charging process and an outline of ticketable vs. information.
Nancy is a licensed paralegal with the Law Society of Upper Canada and has been a prosecutor for the Niagara Region for over ten years. Prior to joining the Office of the Fire Marshal, she had the most fire code prosecutions in the Province. Nancy has worked with the Office of the Fire Marshal in the Community Safety Enhancements Unit for four years. In addition to her other duties, she has been co-facilitating the TG-01-2012 Fire Safety Inspection and Enforcement Guideline Workshop.
Presented By: John E.F. Gibson, Barrister & Solicitor
With Fire Service Officers becoming more mobile, considering promotions or vacancies due to pending retirements, many fire officers are looking at new employment opportunities. As exciting as these opportunities seem they also bring certain risks. This presentation will provide insight, practical advice and most of all peace of mind to fire service officers who are contemplating or are in the process of changing positions or employers. Over the course of the presentation you will learn about the need for employment contracts and how to ensure that your needs are met when you are faced with a sudden change of employment.
John Gibson is an employment lawyer who has practiced for 30 years in Toronto. He has developed expertise in the preparation of employment contracts, the negotiating of severance packages, and the mediation and resolution of disputes arising out of employment relationships.
Modern Firefighting Tactics: How Scientific Research is Changing Fireground Operations
Presented By: Chief Bob Kissner, Kingsville Fire Department
Changes in fuel loads and construction methods have dramatically altered the fireground in the past twenty years. Scientists have recently done ground breaking research on how these changes affect our tactics on the fireground. This seminar will give a basic outline of the “new science” and the considerations that incident managers must take into account during fire attack operations in order to keep crews safe. Participants will leave with practical knowledge in order to assist them in making wise decisions regarding fireground tactics.
Chief Kissner started his fire service career in 1975 as a volunteer firefighter with the Kingsville Fire Department. During that time he taught elementary school. He became the full time Fire Chief of Leamington in 1995 and served there until 1998 when he returned to Kingsville as full time Fire Chief. He holds Honors B.A. and B.Ed. degrees from the University of Windsor, is an Associate Instructor at the Ontario Fire College and has his C.M.M.III designation.
The Freedom of Information and Protection of the Privacy Act – An Overview
Presented By: Ruth Orton-Pert, Director of Corporate Services/Clerk, Town of Kingsville
This presentation will offer an overview of the freedom of information and protection of the privacy act. The participates will gain insight into the purpose of the legislation, how a request for information is processed, what kinds of information falls within the scope of the legislation and what information may be exempt from disclosure.
Ruth Orton-Pert received her Bachelor of Law from the University of Windsor in 2002 and was called to the Bar of Ontario in 2003. She worked for 7 years at Mousseau DeLuca McPherson Prince LLP, Barristers & Solicitors practicing general civil litigation including commercial litigation, employment law, personal injury litigation and provision of legal services to a local municipality.
Since 2010, Ruth has worked for the Town of Kingsville as the Director of Corporate Services / Clerk / Lawyer. Ruth performs duties of the Clerk in accordance with the Municipal Act, 2001 and all other applicable legislation. She provides legal services to Council and all departments within the municipality by providing opinions and advice; preparing or reviewing by-laws, contracts and leases. Ruth renders all decisions under the Municipal Freedom of Information and Protection of Privacy Act and act as a resource and consultant to all departments.
OMERS: What You Need to Know
Presented By: Michael Robinson, Manager, Client Services and Yaseen Karmali, Education and Training Specialist, Client Services
The OMERS Pension Plan update and overview will include updates on:
OMERS Funded Status
Strategy to return to surplus
How the OMERS Pension is calculated
How to maximize your retirement income
Michael Robinson has been an employee of OMERS for the past 18 years where he has held several leadership positions within the OMERS Pension Services. Michael is currently a Manager in OMERS Client Services where his is responsible for delivering face to face meetings to over 29,000 members, employers, Unions/Associations and retired members across Ontario each year.
Yaseen has been with OMERS for approximately seven years where he has held various positions in Pension Operations and Client Services. His current role involves educating members and retirees on how the OMERS pension plan works.
Inquests & How They Work
Presented By: Carolyn McKenna, Hicks Morley Law Firm
An inquest is a formal inquiry which is held in a court to determine how and why something happened, and if additional action is needed. The goal of an inquest is not a determination of guilt; it is a determination of facts. Inquests are quite common for fire chiefs however they can be extremely intimidating and overwhelming. Hicks Morley will provide you with the basic information on inquests and how they work so if you find yourself facing an inquest you will be that much more prepared.
Carolyn McKenna is an Associate lawyer at Hicks Morley’s Toronto office, and currently practices in all areas of labour and employment law. Carolyn provides advice and representation to employers and management on a wide range of labour and employment issues including labour disputes, grievance arbitrations, wrongful dismissals, employment standards, employment contracts, and human rights and accommodation.
The Current Fire Service Buzz Word: “Regionalization”
This discussion panel will review different aspects of regionalization of fire departments and the pros and cons that each service has faced. It will also review the different types of regionalization, from county fire departments to sharing of different services. This is a hot topic in the fire service, so interaction between the panel and the audience is highly recommended.
Panelists will include:
Paul Boissonneault, Fire Chief & CEMC, County of Brant
Bill Snowball, Fire Chief, Markham Fire & Emergency Services
Brad Patton, Fire Chief, Centre Wellington Fire Department
Chris Harrow, Fire Chief, Minto Fire Department
Your Burning Questions Answered: Ministry of Labour and Office of the Fire Marshal
Presented By: Trevor Bain, Executive Officer, Office of the Fire Marshal, and Karen Hanna, Manager, Special Projects (A), Ministry of Labour
The Ministry of Labour and the Office of the Fire Marshal administer complementary legislation that you and your municipality need to understand to effectively operate a fire department in Ontario. Join OFM and MOL representatives in this open forum and come prepared to ask any question that you have about the Occupational Health and Safety Act and the Fire Protection and Prevention Act, 1997.
Karen Hanna, the Manager of Specials Projects, in the Occupational Health and Safety Branch of the Ministry of Labour. She has over 25 years of health and safety experience and has served as the Ministry of Labour’s representative on several committees with external stakeholders. Karen was the Facilitator of the Ontario Fire Service Health and Safety Advisory Committee for eight years and is the recipient of the 2011 President’s Award from the Ontario Association of Fire Chiefs.
Trevor began his career with the Ontario government in 1985 as a member of the Ontario Provincial Police. He joined the Office of the Fire Marshal in 1996 as a fire investigator. He has been a manager in both the OFM’s Fire Investigation Services and Fire Protection Services sections. Trevor is the acting Deputy Fire Marshal in the Office of the Fire Marshal, a division of the Ministry of Community Safety and Correctional Services.
May Day for Mental Health
Presented By: Chief Patrick J. Kenny
This presentation deals with addressing mental health challenges in the Fire Service and the lack of “tools” to deal with these challenges. It will examine the culture both in and outside the Fire Service as it relates to mental health awareness, the history of how we have dealt with traumatic incidents in the past and covers some basic definitions of common mental health conditions. It also raises the question as to how do Volunteer and Combination Departments who do not have access to the Employee Assistance Programs deal with this issue.
The presentation is delivered from a very personal perspective as a Fire Chief and the turmoil that naturally evolves from trying to maintain the “super” image as the department leader versus the father who is struggling to keep his son alive. The Fire Service culture is a direct contributor to the stance that this mental health disease is not a disease at all but rather a character deficiency. The presentation is intended, at the very least, to create an awareness of attendees that they need to first self-examine and then as an organization reflect on what tools are in place to deal with the very real challenge.
Chief Patrick Kenny has been a member of the Fire Service for over 30 years. He retired from the Hinsdale Fire Department with over 24 1\2 years of service, 14 as the Fire Chief and currently serves as the Fire Chief in Western Springs, Illinois. Chief Kenny holds a Bachelors Degree from Loyola University in Psychology and an Associate’s Degree from the College of DuPage in Fire Science. He has articles published in the areas of leadership, fireground safety, mental health and fire code challenges. Chief Kenny was recognized by the Illinois Fire Chiefs Association as Fire Chief of the Year for 2004 and was nominated for the same award by Fire Chief Magazine for the International Fire Chiefs that same year
State of the Nation from the Mayor’s Perspective
Presented By: Carl Zehr, Mayor of the City of Kitchener
Mayor Carl Zehr will speak to the issues and challenges municipal councils are facing when it comes to the delicate task of balancing the provision of providing emergency services and keeping tax increases to a minimum. The increasing cost of fire and other emergency services are causing municipal councils to weigh their responsibility for sustainable and fiscally accountable budgets and the level of services they need to provide.
Having chosen to live and work in Kitchener, and recognizing a desire to serve his community, Kitchener Mayor Carl Zehr first ran for elected office in the fall of 1985. He served as city councillor for the Chicopee Ward on the east side of Kitchener from 1985 through 1994. During that time he served as a councillor for the Region of Waterloo, from 1988 through 1994. In 1997, Carl ran for the elected office of mayor and with an outpouring of community support was successful. He has subsequently won four successive elections and is currently Kitchener's longest serving mayor.
So You Think You’re a Professional: The Need for Higher Education in the Fire Service
Presented By: Chief Jack Parow (retired)
Fire service members view themselves as dedicated, well-trained, hard-working individuals, seeking to make their communities better. And for the most part, they are. But does that make the fire service a profession? Participants will gain a thorough knowledge of the differences between a profession and a vocation, how your peers and bosses view you on the profession/vocation continuum and what we need to do to make the job of Fire Chief highly respected and truly professional.
Join Jack Parow, a 35-year veteran of the fire service, a former President of the International Association of Fire Chiefs (2010-2011) and current President of the Fire Chiefs Association of Massachusetts, as he discusses the importance of higher education in the fire service. This is one presentation you cannot afford to miss!
Technology and the Fire Service
Presented By: Ernest (Ernie) Mitchell, Jr., Fire Administrator, United States Fire Administration
Chief Mitchell is an innovative thinker and inspires all in his presence with his dedication and enthusiasm in advancements in the fire service. Chief Mitchell will join the OAFC Annual Conference for a must attend key note address.
Ernest Mitchell, Jr. is the Federal Emergency Management Agency’s United States Fire Administrator for the United States Fire Administration. He began his tenure on December 5, 2011 and is responsible for managing the United States Fire Administration, the programs and training activities at the National Emergency Training Center.
Chief Mitchell retired as the Fire Chief and Assistant Director of Disaster Emergency Services for the City of Pasadena, California Fire Department after 33 years in the fire service. Chief Mitchell was an active member and former officer of the International Association of Fire Chiefs (IAFC). During his last year in Pasadena he was also President of the IAFC, where he continued until the completion of his term.
Influencing for Impact
Presented By: Joseph Sherren, Canadian bestselling author
Successful people in organizations who are moving ahead are taking on greater responsibilities in the area of managing individuals and teams. Effectiveness as a manager will depend on the ability to handle people.
Senior management, when asked what skills they look for most when developing a management team state: “It is the ability to deal with and motivate people more than any other”. Surveys of top executives have also confirmed that “people skills” are more important to a manager’s progress than intelligence, knowledge, or job skills. The success of any organization in today's business environment depends heavily on its ability to manage and motivate people. The ability to lead professionals and team members toward the accomplishment of common goals and objectives requires an understanding of human behaviour, and the ability to anticipate and direct it effectively.
This presentation will explain the difference between management and leadership and illustrates how a manager's style can influence the development and performance level of staff.
Joseph Sherren believes that true success depends on maintaining a positive attitude, setting goals and working toward them with unbending determination. These are the principles behind Joe’s high-impact, engaging, motivational keynotes and seminars, which cover many topics key to business growth and personal achievement. As an executive with a multinational corporation he taught and practiced these principles and discovered his gift for platform speaking. Since then, he has inspired thousands of leaders and professionals around the world. Joe has achieved his CSP (Certified Speaking Professional) the highest, international designation available in the speaking industry, and has been inducted to the Canadian Speaking Hall of Fame.
Economy and the Fire Service
Presented By: Anirban Basu, CEO, Sage Policy Group Inc.
Mr. Basu's presentation will focus on the economy’s nascent economic expansion and its sustainability. Special attention shall be given to the performance of the global and Canadian economies, financial markets, labor markets, real estate and other salient aspects of the economic environment. The speaker will discuss how these economic indicators and budgetary constraints impact fire chiefs and highlight other key fire chief statistics. Finally, the speaker will provide an economic outlook for the year ahead.
Anirban Basu is Chairman & CEO of Sage Policy Group, Inc., an economic and policy consulting firm in Baltimore, Maryland. Mr. Basu is one of the Mid-Atlantic region’s most recognizable economists and is a regular speaker at International Association of Fire Chief events. On behalf of government agencies and non-profit organizations, Mr. Basu has written several high-profile economic development strategies. In recent years, he has also focused upon health economics, the economics of education and economic development. He currently lectures at Johns Hopkins University in micro-, macro-, international and urban economics.
Transformational Change & Modernization within the OFM and Municipal Fire Service
Presented By: Tadeusz Wieclawek, Fire Marshal of Ontario
Participants will walk away from the Ontario Fire Marshal’s presentation with a better understanding of what transformation and modernization means for the fire service and fire protection services in the province of Ontario. The Ontario Fire Marshal will use specific examples in his discussion about these change initiatives so that Ontario Fire Chiefs can proactively participate within their own municipalities.
Tadeusz (Ted) Wieclawek has been the Fire Marshal of Ontario since January 2011. Ted joined the Office of the Fire Marshal (OFM) in 1992 and has held several high-ranking positions, most recently Deputy Assistant Fire Marshal responsible for Fire Protection Services and Acting Deputy Fire Marshal.
Ted was an integral part of the policy and legislative development of Ontario's Fire Protection and Prevention Act. During his career he contributed to the development of risk management tools in support of municipalities to help municipalities determine appropriate levels of fire protection and ensure the OFM is monitoring the delivery of fire services across the province in accordance with the Fire Protection and Prevention Act
Ontario Association of Fire Chiefs Retiree’s
Presented By: Douglas Lockyer, Secretary-Treasurer, O.A.F.C.R.
A brief overview of the Ontario Association of Fire Chiefs Retiree program will be given including how and why the group was formed. Doug will address how to become a member of the Association and the great benefits involved.
Doug Lockyer is a retired fire chief from the City of Port Colborne. He is the Secretary-Treasurer for the Ontario Association of Fire Chiefs Retired.
Public Safety Interoperability: Why Ontario Chief Fire Officers should care!
Presented by Assistant Deputy Chief Michael Sullivan & Division Chief Kim Kane
This panel will look at a number of issues related to public safety interoperability and why Chief Fire Officers need to both understand and support these discussions. There is a great deal of discussion across Ontario, Canada and internationally on "public safety broadband" and the related 700 MHz spectrum. However there are other critical issues that need to be discussed. Some of these are:
How is interoperability governed in Ontario?
What is this 3D indoor location and tracking for firefighters that everyone is talking about?
Why are firefighters being forced to use "digital" radio systems instead of "analog?"
How are we expected to pay for all this new equipment with limited, or shrinking, budgets?
Assistant Deputy Chief Michael Sullivan is a 32-year veteran with Ottawa Fire Services currently on secondment to the City of Ottawa as the Program Director for the City Radio Project. Michael has an extensive background in a wide range of firefighting services from suppression to training with ever expanding leadership roles. After a serious injury sustained on the job, Division Chief Sullivan focused his energies on a myriad of technology related projects. In 2003 he received the General Manager’s Commendation Award for implementing a state of the art CAD and RMS. Since 2010, Michael has been supporting the Canadian Association of Fire Chiefs (CAFC) as their lead on the issue of 700 MHz broadband for mission critical public safety data in Canada.
Division Chief Kim Kane is a 19-year fire service veteran, currently serving as the Division Chief of Communications with Brampton Fire and Emergency Services. Kim previously served in the City of Oshawa. In addition to her duties with the City of Brampton, Division Chief Kane also serves as the Joint Fire Communications Centre Manager, providing full dispatch and communications services to the Fire and Emergency Services Departments of Town of Caledon and the Cities of Brampton and Mississauga. Kim represents the Ontario Association of Fire Chiefs as their Co-Chair on the Ontario Tri-Services Interoperability Committee and represents OAFC on the Province of Ontario Interoperability Task Group Committee, or POINT.
Succession Planning - Kevlar for Ontario Fire Chiefs
Presented By: Linda Fairburn
Could pending retirements be destabilizing Ontario’s fire service workforce? If Ontario Fire Chiefs mirror other community service organizations 50% of its fire chiefs will retire by 2020. Are you prepared for more than 30 fire chief transitions per year? Succession planning is Kevlar for fire chiefs. This presentation will inform you about the steps you can take now to make your retirement and that of your employees a smooth transition.
Linda Fairburn has been a succession planner for 18 years. Linda prides herself in being a Canadian bestselling author and is considered an expert on the area of leadership succession. Her company, Make Things Happen Limited, provides succession planning and leadership transition assistance for non-profit and charitable corporations in Canada and the United States.
Integrated Risk Model
Presented By: Deputy Chief Matt Pegg and Trevor Bain, Office of the Fire Marshal
Deputy Chief Matt Pegg and Trevor Bain, Executive Officer, Office of the Fire Marshal will present the new Integrated Risk Management Framework which is the result of many hours of hard work on the part of the Ontario Fire Marshal’s staff and OAFC representatives. This program is intended to be used by municipalities to assist them in identifying community risks, identify viable options for mitigating and/or controlling those risks along with allowing them to identify any service level gaps that may exist. This tool will enable today’s Fire Chief to make consistent, accurate and informed decisions on community-based risks and will assist them in identifying and implementing alternative risk-management strategies.
Matt Pegg serves as a Deputy Fire Chief with Brampton Fire and Emergency Services and is the 1st Vice-President of the OAFC. He has significant university education in addition to extensive tactical and practical training and experience as both a Firefighter and Incident Commander. He is a Level 3 Certified Municipal Manager – Fire Service Executive , Community Emergency Management Coordinator and has been awarded the Chief Fire Officer professional designation.
Trevor Bain, began his career with the Ontario government in 1985 as a member of the Ontario Provincial Police. Trevor’s role as a Detective Constable provided an opportunity to assist the Office of the Fire Marshal in conducting several arson investigations. In 1996, he joined the Office of the Fire Marshal as a fire investigator. In March of 2013, Trevor was appointed Executive Officer, Office of the Fire Marshal.
Toronto 2015 Games Overlay: Games Overlay and Temporary Infrastructure Update
Presented By: John Baker, VP Games Overlay & Amber Walbeck, Director Games Overlay Design
This session will review the Toronto 2015 PanAm Games Overlay, types of build and temporary infrastructure being used to host the events, time lines and next steps to start the engagement process. The presenters include John Baker, VP Games Overlay and Amber Walbeck, Director Games Overlay Design.
John Baker has over 15 years experience in Games Overlay Planning and Delivery for major multi sport events. This includes the Sydney 2000, Athens 2004 and Beijing 2008 Olympic Games, the Delhi 2010 and Glasgow 2014 Commonwealth Games, and the Rio 2007 Pan American Games. John has also provided strategic consulting services to major event owners including the Commonwealth Games Federation and the International Olympic Committee in relation to Games Overlay Strategy and Planning.
Amber Walbeck is a specialist in the design and delivery of major international sporting events, who most recently designed and delivered the Olympic Stadium at the 2012 London games for Opening and Closing Ceremonies and Athletics. Amber has further been responsible for the detail design, planning and delivery for the 2010 Winter Olympics in Vancouver, 2002 Winter Olympics in Salt Lake City, 2011 Asian Cup in Doha, along with several other championships and world cup sporting events for various sports.